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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Ignored Delivery Instructions

Delivery drivers and customers struggle with ignored, unclear, or conflicting delivery instructions and unreliable communication at drop-off, causing misdeliveries, delays, and penalties.

In their words

not having this option is ableist & breaches the Equality Act & actively makes our lives harder, causes us pain

r/tesco on Reddit

Bird is a paid app so I am happy to pay for an app to fix this, so long as I can then cancel Bird ($9.99USD) and also need to ensure that there is still a delivery date picker.

r/shopify_geeks on Reddit

I’m not risking getting a $30 parking ticket because I need to double park

r/doordash_drivers on Reddit

how exactly is a buyer supposed to unload a full 53-foot trailer at a residential address?

r/Flipping on Reddit

Literally takes everything in me to make these people understand that the way their things are delivered is because THEY chose it this way most the time.

r/InstacartShoppers on Reddit

I can literally see the complete order with the names sitting on the table right behind you. Why did you skip bagging it up?

r/doordash_drivers on Reddit

I didn’t know until I had already shopped and checked out.

r/UberEatsDrivers on Reddit

Either we have to lie and say we met you which opens us up to be “fired”.

r/instacart on Reddit

I even put in the directions "do not leave outside or in lobby" and they couldn't even follow that.

r/doordash on Reddit

Half of the time, nobody answers the door and i stand there, awkwardly, to wait for the 8 minute timer.

r/UberEatsDrivers on Reddit

Taking more than 1 photo for one single address (house or apartment). I’ve had times where I had to take 5 pictures for one address

r/AmazonDSPDrivers on Reddit

They should let us return it to ANY station and figure out how to reroute it from there.

r/AmazonFlexDrivers on Reddit

When the GPS says you're a block away from where you are, you're unable to make the delivery without contacting support.

Hacker News

Delivery drivers and customers

Where they talk

  • r/AmazonDSPDrivers
  • r/doordash_drivers
  • r/AmazonFlexDrivers
  • r/UberEatsDrivers
  • r/Sparkdriver
  • r/DoorDashDrivers
  • r/doordash
  • r/InstacartShoppers

Tools they use today

  • DoorDash
  • Amazon Flex app
  • Spark driver app
  • Uber Eats
  • Amazon delivery app
  • Instacart
  • Uber
  • Grubhub

Why those fall short

  • PIN does not ensure driver reaches the correct door or is polite.
  • No built-in proof or parking guidance; drivers manually collect evidence.
  • bulky, still hard to read house numbers from street
  • app requires connectivity and support bot cannot complete delivery
  • Orders don't appear on screens until manually checked in by name