Privacy Policy

This policy explains what personal data Supagent collects and why. The data controller is Supagent, France, reachable at support@supagent.io.

What we collect

• Account data: your email address (and your name if you sign in with an account such as Google or GitHub), to sign you in and contact you about your account.
• Waitlist data: your email address and how you found us (referring page and campaign tags such as utm_source).
• Purchase data: Polar handles payments as Merchant of Record. We receive your email, country, plan and subscription status, never your card details.
• Usage data: pages visited, device and browser type and approximate location, collected with PostHog to understand how the product is used.

Why we use it

• To provide the service you signed up for (performance of a contract).
• To bill you and keep accounting records (legal obligation).
• To improve the product and prevent abuse (legitimate interest).
• To email you about the launch or your account. You can unsubscribe at any time.

Who processes it

We rely on these providers, who process data on our behalf: Supabase (database and sign-in), Cloudflare (the human check on the sign-in form), Polar (payments), Resend (email delivery), PostHog (analytics) and Vercel (hosting). Some of them are outside your country and use safeguards such as standard contractual clauses.

People quoted in our research

SaaS Ideas shows short quotes from public posts and comments, with the community they come from and a link to the original, to show the problems people describe in their own words. We never show a username or a user id. We rely on our legitimate interest in showing this evidence. If your words appear on our site and you want them removed, email support@supagent.io with the page and the quote, and we will take them down.

Cookies

We only use essential cookies: to keep you signed in and to protect the sign-in form. Analytics (PostHog) run without cookies or any other storage on your device.

How long we keep it

Account data is kept while your account is open and deleted within 30 days of a deletion request. Billing records are kept as long as tax law requires. Waitlist entries are deleted on request or when the waitlist closes.

Your rights

You can ask to access, correct, export or delete your data, or object to how it is used, by emailing support@supagent.io. You can also complain to your local data protection authority.

Changes

We will post updates on this page and change the effective date above.