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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Ignored Maintenance Requests

Maintenance requests and work orders are ignored, untracked, or delayed for weeks to years, leaving equipment and facilities broken.

In their words

Anything that comes with a Thermo Fisher service contract. $10k/yr to oil my centrifuge

r/labrats on Reddit

TKE is unable to locate the correct replacement boards, and the power supply.

r/Elevators on Reddit

at this point they need to hire someone who can do it full-time

r/bim on Reddit

we have run out of replacement laptops... our small help desk team just doesn't have the time to fix stuff

r/talesfromtechsupport on Reddit

Now with the 3rd walk off in 5mo things are breaking down. Small but vital things.

r/Machinists on Reddit

not a single employee knows how to filter

r/McDonaldsEmployees on Reddit

After the accident half my team was looking for the pneumatic information for the valve and it took a senior engineer to find it.

r/IndustrialMaintenance on Reddit

Some broke within the first 8 months. It's not only the cost of AV but also the upkeep.

r/MuseumPros on Reddit

Everytime something breaks now I suggest we request an external audit instead of a repair.

r/NursingUK on Reddit

Our terminals 2nd bathroom had been out of order for over a year.

r/Fedexers on Reddit

We were supposed to EOL ~25 machines this year. How many have we done to this date? Zero.

r/Machinists on Reddit

No one was willing to approve $80k, meanwhile we toss 10x that at contractors for equipment that doesn't even work out of the box.

r/ATC on Reddit

the whole accumulated pile lands on one person at once. Often a new hire or a junior who's never seen the code

Hacker News

Store and maintenance staff

Where they talk

  • r/IndustrialMaintenance
  • r/PropertyManagement
  • r/Machinists
  • r/USPS
  • r/WalmartEmployees
  • r/gymowner
  • r/nursing
  • r/UPSers

Tools they use today

  • CMMS
  • Excel
  • fixyflow.com
  • Google Forms
  • MaintainX
  • Maximo
  • Microsoft 365
  • BMS

Why those fall short

  • no actual tracking of parts orders, contracts, maintenance or inspections
  • signs get taken down; approval required; handwritten signs not allowed
  • no tracking, prioritisation or escalation; owner ignores them
  • supervisors ignore AC issues until escalated or service due
  • maintenance ignores tags and returns equipment untouched