SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Insurance Claims Backlog
Insurance claims are chronically delayed, lost, or duplicated due to manual tracking, overloaded adjusters, and poor communication.
In their words
Customer on a move thinks we burnt it. Nobody smokes though
We're looking for a complete solution that includes: Assignment intake, Dispatching and scheduling, Claim lifecycle management, Adjuster management, Photo, document, and file management, Reporting, Invoicing and payroll, Customer/carrier portals, Mobile app, XactAnalysis integration
adjusters, many I've worked with for years, are MIA. Phone, email, silence.
We have so many systems we have to monitor at my job, plus emails, calls, texts, etc.
If the answer is already visible on your screen, that is not a reason to call AD.
Reps are getting a full cap of new claims every day and unless they work weekends or before/after standard hours, the work gets behind.
claims reps are absolutely drowning with an unsustainable workload and getting hounded about our metrics and csat numbers when we’re merely trying to survive out here.
we spend months fighting to get discovery and then we find the case has been settled which no one communicates to us
Healthcare has conveniently left the last 10% of workflow to the patient who maybe has 3% of the bandwidth to complete the task.
They fought the 3rd one still waiting since now they are saying as a contract worker I accepted the liability for car damage by loaders
I've sent at least 25 pieces of documentation at this point and still denied.
sometimes these underwriter follow ups are more work than the quotes themselves
Claims adjusters and policyholders
Where they talk
- r/adjusters
- r/Progressiveinsurance
- r/RoofingSales
- r/Geico
- r/VAClaims
- r/WorkersComp
- r/airbnb_hosts
- r/CodingandBilling
Tools they use today
- Airbnb
- Emma
- VA
- Turo
- Availity
- Avanti
- CargoWise
- Epic
Why those fall short
- Most incident history ends up scattered across Airbnb, messages and email
- AI helpers crash the system and make it slow; still need to do dirty work
- Routes too many tasks; no prioritization or deadline tracking
- no automation or adequate staffing to clear queues
- no clear system, managers act like it doesn't matter
Map of ideas
Drawing the map…