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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Low User Feedback Response

Founders and product teams struggle to get users to respond to feedback requests, leaving them without actionable qualitative insights.

In their words

the amount of time I spend chasing down client feedback scattered across email threads, text messages, and random comments on shared files is ridiculous

r/passive_income on Reddit

Try collecting feedback without a proper system in place. It gets messy fast.

r/SaaS on Reddit

The churn from people who sign up, poke around for 10 minutes, and vanish forever. No feedback, no bug report, just a ghost.

r/microsaas on Reddit

Our feedback process is indeed chaotic, not gonna deny. We also allow clients submitting feedback however they want but I'm realizing this has probably been a mistake.

r/agencynewbies on Reddit

many students repeat the exact mistakes I explained in previous feedback

r/Professors on Reddit

The new system they have doesn't allow you to give feedback for every visit anymore.

r/7Brew on Reddit

I'm probably taking the study off Prolific because I can't trust any of the data.

r/ProlificAc on Reddit

A voting board only works if writing feedback costs somebody something and that effort WAS the filter.

r/SaaS on Reddit

120 characters feels a bit restrictive when trying to explain an issue, describe steps to reproduce, or provide detailed feedback.

r/App_Hive on Reddit

Everywhere and nowhere, scattered across three inboxes and one spreadsheet nobody opens after week one

r/ProductManagement on Reddit

the handoff between someone raising an ask and the team confirming the build solved it is where ours breaks every time

r/agile on Reddit

The feedback loop is the weakest part of my setup. In practice it's manual — I eyeball reply data and adjust.

r/gtmengineering on Reddit

The people who comment are not the people who quietly delete the app, and those are the ones I need.

Indie Hackers

SaaS founders and product teams

Where they talk

  • r/SaaS
  • r/buildinpublic
  • r/customerexperience
  • r/CustomerSuccess
  • r/microsaas
  • r/micro_saas
  • r/SideProject
  • r/UXResearch

Tools they use today

  • Discord
  • WhatsApp
  • Claude
  • Figma
  • Loom
  • Notion
  • Productboard
  • Slack

Why those fall short

  • interpretation of user data is skewed by AI enthusiasm
  • new system doesn't allow feedback for every visit
  • NPS is a horrible way of showing improvement from week to week
  • customers only respond when angry
  • Participants fear rejection and answer to please researchers despite payment guarantees.