SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Manual Customer Onboarding
SaaS founders and customer success teams struggle with slow, manual onboarding that delays activation, causes churn, and limits growth.
In their words
I want someone who can walk me through the correct setup, explain best practices, help me avoid beginner mistakes
My biggest bottleneck preventing me from scaling harder is recruiting the right devs when I need them the most.
I've been tasked with completely redesigning our vendor onboarding process but I do not have much experience with vendor onboarding.
Manual onboarding is costing you — it drains your team's time and lets customers slip into churn
we are fully email/excel based at this point... the ask from our functional leader is to increase visibility and decrease the manual process behind it
The team is hardwired to rush and scramble the onboarding and firefight the renewal.
Every new customer needs a live demo + hand-holding to migrate their data and get set up, which eats 1-2 hours/day
how to stay sane while they somehow mess it up for 45 minutes straight
The process has improved immensely but is wholly not scalable.
The challenge I keep running into is getting some customers to engage in the first place.
utter lack of any documentation, missing software, instructions that don’t work or are incomplete
users who complete setup in week one convert at 80%+. Users who stall anywhere rarely convert at all
an user needs to surf around different sections (plural) of google cloud console, then this Vertex and do a dozen clicks to issue a simple key
Working in B2B operations, one of the biggest time sinks is building intake forms for vendor and supplier onboarding.
SaaS founders and CS teams
Where they talk
- r/SaaS
- r/CustomerSuccess
- r/B2BSaaS
- r/microsaas
- r/startups
- r/Startup_Ideas
- r/smallbusiness
- r/SideProject
Tools they use today
- Excel
- Discord
- Loom
- Microsoft 365
- Zoom
- AdSense
- Alloy
Why those fall short
- no human ownership, manual approvals, no escalation path
- DNS setup differs per provider and stalls on credentials or approvals
- customers refuse to use the app
- repetitive questions and poor work product overwhelm manual review
- QR codes dead, wiki files missing, instructions don't match actual experience
Map of ideas
Drawing the map…