SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Manual Order Support Overload
Ecommerce sellers drown in repetitive manual order-status, fulfillment, and post-purchase support work that scales poorly with volume.
In their words
With me making the jewelry, it is hard to update customers.
Both of them combined cost us lesser than a single employee. No provident fund, no welfare, no holidays.
knowing which buyers were actually active and likely to place a second order became a challenge as we grew
I'd pay to automate supplier follow-up, especially if something like accio work kept quote changes and MOQ replies from getting buried.
We were getting so many “where’s my order?” messages that support basically turned into answering the same question all day.
The real human told me "the system cannot be overridden."
i have no idea who ive replied to, who I've quoted, who i need to follow up with or who is ready to order
I'm spending more time answering emails than working on the store
now it feels like I'm spending half my time dealing with stuff bts
I get constant emails asking "when will my order ship?"
when I do get a jump in orders there's more stuff on the fulfillment side to keep track of
I'm spending too much time checking if orders have been processed, going back through tracking when something hasn't updated and manually looking into orders whenever something seems stuck.
one that scrapes my Alibaba/WeChat/Whatsapp/Gmail supplier convos to keep my order status board updated, is finicky
Ecommerce store owners
Where they talk
- r/smallbusiness
- r/dropshipping
- r/EtsySellers
- r/shopify
- r/EcommerceWebsite
- r/shopify_growth
- r/ShopifyeCommerce
- r/logistics
Tools they use today
- Etsy
- Gmail
- Shopify
- Klaviyo
- Claude
- fixyflow.com
Why those fall short
- system cannot be overridden; credit is far below what was spent
- too much manual work to keep up with orders
- orders ship 2-3 weeks late, wrong or duplicate items, no reliable schedule
- no way to track who was replied to, quoted or ready to order
- support company useless, no longer able to rate them
Map of ideas
Drawing the map…