SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Manual Review Collection
Businesses struggle to consistently collect and manage customer reviews without manual effort.
In their words
Checking reviews means logging into three separate dashboards, and Chrome doesn't even give you a way to see history well
we get around 50+ reviews per release cycle and doing manual replies is taking up way too much dev/PM time
Every solution I've found is either bundled into a $200/month CRM suite or way overbuilt for a solo business owner who just wants more reviews.
Software is a bog one too. Ours prompts for reviews every time we do a service, keeps customers in the communication loop, and keeps us on track.
she hired a student to manually scrape all these websites daily and collect them in a spreadsheet
We've been putting more effort into making it easier for customers to leave a review after they've interacted with us.
I work harrrrrddd to try and get more reviews and I’m still sitting at just under 30
Everytime when we ask them they say ok, will do it. But conversation rate is hardly 1-2%.
Such a pain to leave feedback now as a seller. Can't get back to order page to go on to the next one. Multiple steps.
I try and try to get people to leave reviews. They say they will. They are so happy. I send them a link. Yet they won't leave one.
We put in one of those tap/scan things next to the register for people to leave a review. It hasn't generated anything.
We used to get at least one review every week, but lately that's slowed down and we haven't gotten any reviews in a while now.
we're a B2B SaaS and the source I'd actually pay for is G2/Capterra review pages for our competitors: review text, star rating
I usually forget to ask until weeks after a sale, by which point the buyer has moved on.
Small business owners
Where they talk
- r/smallbusiness
- r/GoogleMyBusiness
- r/localseo
- r/SaaS
- r/microsaas
- r/reviewlyai
- r/RepairShopOwners
- r/Tourguide
Tools they use today
- Google Business Profile
- Google reviews
- Trustpilot
- fixyflow.com
- Podium
- Birdeye
- Google Maps
Why those fall short
- clients ignore reminders and never leave reviews
- single ask is forgotten; follow-up is manual and inconsistent
- multiple steps, can't get back to order page
- customers say they will review but never follow through
- manual asks depend on staff; incentives expensive; response rates low
Map of ideas
Drawing the map…