SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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MSP Growth and Profitability
Managed service providers struggle to find clients, price services profitably, and manage operational costs and capacity.
In their words
Our annual renewal came up this month and the reseller has given us a 35% price increase.
I’ve had it about 2yrs and done absolutely nothing with it except paid the monthly fee.
every MSP I've contacted initially says they can provide co-managed network/infrastructure support only. But when I receive a proposal, it inevitably includes managed end-user services
I just needed something that didn't require a consultant every time I wanted to make a change.
What are you all using to send invoices and collect payments from clients?
We currently use a ticketing system provided to us by one our Microsoft license resellers but we are noticing that it fails us more and more often.
Ich habe das Gefühl, dass ich eher ein IT-Feuerwehrmann bin der den ganzen Tag irgendwelche Feuer auslöscht
we have a bunch of new clients ... stuck with us full of techs and engineers who have NEVER touched have the products
We're a growing mid-market brand scaling past "just run it through the agency's login" and want our own DSP seat.
our MSP is not quite responsive enough for our needs and their costs are ballooning
i've had my msp for 3 years now and honestly feeling stuck on lead generation for it companies.
a clean multi tenant portal and margin matter as much as the security and im still working out the bandwidth based site pricing before it bites
I want an MSP that isn’t scared of things outside of Microsoft.
MSP owners and technicians
Where they talk
- r/msp
- r/SmallMSP
- r/sysadmin
- r/halopsa
- r/networking
- r/ITManagers
- r/Odoo
- r/MSSP
Tools they use today
- Microsoft 365
- Pax8
- ConnectWise
- PSA
- Autotask
- CIPP
- HaloPSA
- NinjaOne
Why those fall short
- no ticketing system, requests arrive between door and hinge
- New account managers are unresponsive and lack product knowledge
- NCE commits, slow license propagation, no audit attribution, offboarding touches every tenant
- billing reconciliation, wrong discounts, slow escalations, UI errors, client suspensions
- answering services can't actually solve technical problems
Map of ideas
Drawing the map…