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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Prior Auth and Claim Denials

Clinicians and billing staff waste time on manual prior authorizations, wrongful denials, downcoding, and appeals across payers.

In their words

Automate the appeals just like they automate the denials.

r/medicine on Reddit

Initially had our phone nurse doing the PAs but have now hired a company whose sole purpose is doing prior auths.

r/physicianassistant on Reddit

BCBS in IL and Texas have started automatically downcoding all 99214 and 99215 claims to 99213 and requiring appeals.

r/CodingandBilling on Reddit

3 months of Simple Practice's credentialing partner submitting the wrong forms and forcing me to talk to AI when I knew from the beginning they must have been doing it wrong.

r/therapists on Reddit

I've been dealing with a denied prior authorization for a CT scan all day.

r/medicine on Reddit

prior authorization is the actual job and medicine is the side gig I squeeze in between the paperwork

r/FamilyMedicine on Reddit

Easy appeal but such a waste of our time.

r/nursing on Reddit

Anyone else receiving UHC/UBH claim denials for 90834 (and of course 90837).

r/therapists on Reddit

Are you wondering why your legit Delta Dental, MetLife, Humana, Ameritas, Principal, and United Concordia claims are getting rejected and denied?

r/Dentistry on Reddit

the real challenge is that healthcare workflows make almost no sense

r/Entrepreneur on Reddit

It took a year before I finally got some dingdong to actually look at the images I sent and they approved it.

r/Dentistry on Reddit

I do prior auths, get denied, and the pharmacy blames me.

r/physicianassistant on Reddit

spends several hours per month dealing with this but she has saved us probably tens of thousands of dollars in mis-processed claims that the insurance companies can't even properly handle.

Hacker News

They were spending at least 1 hour every day on calls with the insurance companies for prior authorization instead of seeing patients.

Hacker News

Medical practices and billing staff

Where they talk

  • r/CodingandBilling
  • r/therapists
  • r/medicine
  • r/FamilyMedicine
  • r/HealthcareAIAgents
  • r/Dentistry
  • r/adjusters
  • r/nursing

Tools they use today

  • Availity
  • CoverMyMeds
  • Epic
  • Excel
  • Athena
  • Cerner
  • Claude Cowork
  • Doximity

Why those fall short

  • no clinical contact, calls hung up, no callback, no feedback channel
  • appeal process long, arduous, unclear; no specific denial sent
  • insurers hide exception criteria and step-therapy requirements; no transparency
  • denials recur, appeals need same info re-sent, no reimbursement for time
  • appeals are slow, unclear and controlled by the insurer