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Replacement Parts Sourcing

Technicians and staff across industries waste time and money struggling to identify, source, and order correct replacement parts due to poor catalogs, vague descriptions, and unreliable suppliers.

In their words

So for that task using AI made me about a 0.2x er.

r/embedded on Reddit

our Parts Ai is an absolute mess and when given correct part numbers it has a 50/50 chance of failing to generate a parts order.

r/partscounter on Reddit

Most of their items say they're in stock and ready to ship, but since they aren't the actual supplier you never know if this is actually accurate.

r/BMET on Reddit

More often than not they call me after hours when I can't buy any material.

r/Machinists on Reddit

Is there a cheap software that already tracks parts and part version control? I cant afford the more expensive options.

r/smallbusinessowner on Reddit

The whole customer-supplied-parts adventure added about 2.5 hours to my day and I made maybe $60 on the parts.

r/Justrolledintotheshop on Reddit

line 2 has been down since tuesday because of a sheared pinion shaft on the main drive

r/IndustrialMaintenance on Reddit

Call, put on hold, hold, hold, get told to call back and hung up on.

r/HVAC on Reddit

my company installs them and have changed boards on 90 percent of them. At times the same unit has had multiple boards.

r/hvacadvice on Reddit

between the mechanical unit manual, the controller manual, and the alarm code list I had like 4,000 pages of PDFs from two vendors to ctrl-F through

r/PLC on Reddit

We're trying to replace a few obsolete parts where the OEM no longer has drawings or CAD files.

r/CNC on Reddit

Export/Import for a ¥1,780,000 reel isn't super friendly on the wallet

r/embedded on Reddit

I had to make a few measurements for them because there was varying bolt spacing for GC8 Impreza models

Hacker News

The next pain-point is sourcing the components from Digikey, LCSC, etc., and finding suitable substitutes if necessary.

Hacker News

Repair technicians and parts staff

Where they talk

  • r/partscounter
  • r/HVAC
  • r/IndustrialMaintenance
  • r/PLC
  • r/Autobody
  • r/mechanics
  • r/CNC
  • r/AutoZone

Tools they use today

  • Digikey
  • SolidWorks
  • Tekion
  • Amazon
  • CCC
  • eBay
  • Excel
  • fixyflow.com

Why those fall short

  • counter staff less informed than app; phone systems lack callbacks
  • service manuals lack component-level schematics and individual part numbers
  • no local stock, no visibility of restock
  • insurers refuse to pay even when parts are listed as OTU
  • Surge protection does not work; boards still blow up