SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Slow Replies Lose Sales
Businesses waste time manually answering the same customer questions repeatedly, leading to slow responses, lost sales, and staff burnout.
In their words
automating repetitive customer conversations so the team can spend more time on the harder cases
It isn’t hard stuff, but super time consuming
The volume of repetitive customer emails. Most of it isn't complicated but it's the same handful of questions over and over again.
customer questions have been piling up lately... the volume is getting hard to keep up with
We use Outlook automated messages on the weekend and ReciteMail for emailing/messaging during work hours it cuts down our customer support a lot. Burnout is the worst
I want the mundane guest communication tasks off my plate
Its taking an hour to get hold of anyone everytime I call.
Answer the same customer queries on a daily basis. 80% of the questions were basically solved with a simple solution. But it was eating a lot of my team's time.
I cannot send a personalized email answering these questions to every person that inquires.
la bandeja de entrada se está volviendo inmanejable por las noches
customer support is eating too much of my time but hiring someone full time doesn't make sense yet
I went from managing all dms in two hours to never ending dm replies
Small business owners and support teams
Where they talk
- r/smallbusiness
- r/smallbusinessowner
- r/ecommerce
- r/automation
- r/ShopifyeCommerce
- r/shopify
- r/AI_Agents
- r/CustomerSuccess
Tools they use today
- Shopify
- Booking.com
- Chatling
- ManyChat
- Outlook
Why those fall short
- guests do not read or search existing answers
- chatbots give wrong colors and products, forcing staff to start over
- pretty manual, doesnt scale great unless u build some kind of system
- most people refuse to read it and insist on personal answers
- Templates still need manual copy-paste and personalization; inquiries ignore listed info
Map of ideas
Drawing the map…