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SaaS ideas, mined from what people actually complain about.

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Unbilled Client Scope Creep

Freelancers and agencies lose margin when small out-of-scope client requests go untracked and unbilled.

In their words

I made the mistake of not doing that this time, and this is definitely a learning experience.

r/smallbusiness on Reddit

I was given no notification that issues were found and that they were more than double over the hours.

r/Bookkeeping on Reddit

If the client or scope is too complex for me to confidently quote a fixed project upfront, I propose a paid discovery phase instead.

r/Entrepreneur on Reddit

Right now that stuff gets scattered across email, texts, Slack, invoices, and random conversations, then two weeks later everybody remembers the agreement differently

r/SaaSSolopreneurs on Reddit

verlangt deutlich mehr an Leistung, als die 55 € beinhalten

r/selbststaendig on Reddit

It is very difficult to draw a clear line between the work required to fulfill the agreed and original project scope and additional work that can be charged separately

r/MechanicalEngineering on Reddit

the client changes the layout at 60%, the geotech comes back different than assumed, the city takes eight weeks instead of three

r/civilengineering on Reddit

I'm collecting the add-ons in one doc and I'll price the batch on Friday.

r/Freelancers on Reddit

Clients keep asking for scroll animations they saw on an award site. How do you tell them it'll triple the budget without sounding like you can't do it?

r/webdesign on Reddit

we can move quickly, but we need to understand what we’re building, under what permit, whose scope it is, and who is paying for it

r/projectmanagement on Reddit

clients who pay a minimal monthly fee for basic quarterly BAS preparation but then expect us to be on call to answer detailed questions

r/AustralianAccounting on Reddit

The GC was shocked we didn't include the drywall, in order to hang our wall base.

r/estimators on Reddit

Freelancers and agencies

Where they talk

  • r/smallbusiness
  • r/Freelancers
  • r/projectmanagement
  • r/freelancing
  • r/webdev
  • r/consulting
  • r/Entrepreneurs
  • r/SaaS

Tools they use today

  • Slack
  • WhatsApp
  • Google Docs
  • Jira
  • Microsoft Teams
  • Notion
  • Excel
  • HoneyBook

Why those fall short

  • requests and priority changes are not filtered or tracked in one place
  • package scope never defined in writing
  • no clear line between agreed scope and added work
  • preregistering buy-in is hard; sensitivity checks waste work that may never be used
  • no tool sets client expectations or scopes animation cost before quoting