SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
Popular:
| # | Idea |
|---|
No idea matches this filter.
Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
Popular:
| # | Pain point |
|---|
No pain point matches this filter.
Unfair Driver Penalty Disputes
Gig delivery drivers are penalized for false customer reports and system errors without a fair way to dispute or prove delivery.
In their words
The customer is simply looking for free food while damaging my account in the process.
This was my first accident in trucking after 5 years of driving. Local company fired me.
I return packages that I cannot leave anywhere and I get dinged
Customer is reporting they didn’t get their food when I delivered them. ONE OF WHICH I HANDED TO THEM.
I was not compensated for my time, even though I requested it multiple times in chat with Uber support.
You can do everything right, deliver on time, follow the instructions perfectly, use an insulated bag, and the customer will still screw you over and jeopardize your job.
Uber needs to stop siding with these scammers that out the wrong addy or saying we didn’t deliver.
Something that's actually the warehouse fault, stays on our scorecard. Even when the customer communicates the issue to Amazon. Nothing our DSP can do to dispute it.
I send them all kinds of proof, and they still won't remove these ⚠️⚠️⚠️ warnings.
DD does not currently allow drivers to dispute these claims or provide evidence that the things were in fact delivered.
he orders the same $70 worth of items and then marks it not received
I disputed it, but I'm not optimistic that DoorDash will reverse it. They seem to always take the customer's side in the absence of overwhelmingly compelling evidence.
Gig delivery drivers
Where they talk
- r/UberEatsDrivers
- r/doordash_drivers
- r/AmazonFlexDrivers
- r/AmazonDSPDrivers
- r/DoorDashDrivers
- r/DoorDash_Dasher
- r/Sparkdriver
- r/uberdrivers
Tools they use today
- DoorDash
- Amazon Flex app
- Uber
- Spark driver app
- Uber Eats
- Instacart
- Google Maps
- Uber support chat
Why those fall short
- No driver-side option to report unresponsive or fraudulent customers
- support won't help and rejects retained customer info as proof
- no option to mark delivered; support docks pay instead of helping
- System hasn't connected ghost deliveries to real closures; support disputes never reviewed
- feedback not recorded or visible before accepting; survey pops up inconsistently
Map of ideas
Drawing the map…