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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Unfair Out-of-Stock Penalties
Gig shoppers are penalized for store inventory errors and out-of-stock items they cannot verify or prove, with rejected photo evidence and auto-denied appeals.
In their words
I often see competitors running ads that direct users to collections where out-of-stock products appear in the top positions
Can you handle showing ‘Pre-Order’ (Full Payment) + ‘Notify Me’ simultaneously if Inventory <=0 but Continue Selling = True?
they refused to answer the 6 texts I sent and the 2 calls from me
If there’s no ground beef, no need to shop the other ingredients because, can’t make the recipe that this order is for.
The first can I pull from the shelf was expired by 1 month
Every item that showed up on the unfound list today was “Found on Shelf”, most of them were fully stocked.
Only Whole Foods has a meltdown over something being out of stock. The micromanagement is getting worse.
When an order pops up for me all it shows is tiny little squares of an image of the item
We've had a massive uptick of customers who come in believing the website told them that something was available, when it never was.
That IC safeguard is officially untrustworthy to me.
The system doesn't work and Instacart shoppers (the bad ones) are marking off items that are full on the shelf.
shoppers are just marking them inf without asking
I had a client and they weren't to bothered if they sold the last item twice, they would call the customer, apologise, and offer a discount on an alternative and keep the sale.
Gig delivery shoppers
Where they talk
- r/InstacartShoppers
- r/doordash_drivers
- r/Sparkdriver
- r/DoorDashDrivers
- r/DoorDash_Dasher
- r/wholefoods
- r/walmartogp
- r/walmart
Tools they use today
- Instacart
- DoorDash
- Spark driver app
- Walmart app
- Microsoft Store
- Pinpoint
- Uber Eats
- Vizpick
Why those fall short
- customers rarely answer; app forces shopper to guess or mark missing
- order preview shows only tiny item thumbnails, no size or bulk warnings
- notes only visible after starting shopping; items barely recognizable
- no store-level oversight or way to separate shopper nil picks from real picks
- no critical-item or low-inventory alert before shopping the rest
Map of ideas
Drawing the map…