SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Business Phone System Failures
Organizations struggle with unreliable, outdated, or poorly integrated business phone systems that cause missed calls, routing problems, and operational disruption.
In their words
I would like to have a second phone number that I can put on my packaging so that people can text me feedback.
Group texts are pretty important for us since we may have the family, caregiver and someone from our office all communicating together.
My old phone carrier is telling me that the cheapest plan that have for a commercial VOIP account with 2 numbers is $172 a month and that just seems crazy high to me.
I’ve been pushing for a move to move to a Teams phone solution for years
calls still get forwarded to our personal mobile numbers. So customers sometimes get personal voicemail greetings, and when someone else takes over the call, there isn't a clean record of what happened.
Workers mainly rely on mobile phones, so outbound calling isn’t the priority, the bigger need is being able to receive ad‑hoc calls into the business.
I'm gonna call you back through system flow. I want this recorded
My manager hasnt told me which MDM were using yet and im already dreading this change.
our old phone system was a mess. on-prem PBX from like 2015. constantly dropping calls, hard to scale, and every time something broke I had to drive to the office to fix it.
I have never had to deal with a company giving out my personal info
even the bulk process takes weeks, often fails, and has to be rescheduled
It took me accumulatively EIGHT hours of being on hold and pushed around to different departments to cancel this.
will randomly stop sending messages and decline incoming calls costing us business
At least once a week I uninstall and reinstall this app in attempt to make it work.
IT admins and small businesses
Where they talk
- r/sysadmin
- r/smallbusiness
- r/VOIP
- r/MicrosoftTeams
- r/3CX
- r/MichaelsEmployees
- r/telecom
- r/msp
Tools they use today
- Microsoft Teams
- Zoom
- RingCentral
- 3CX
- Google Voice
- GoHighLevel
- Quo (formerly OpenPhone)
- Quo (OpenPhone)
Why those fall short
- no vendor records or phone system documentation
- subsequent calls on personal phones are not recorded
- older panels refuse to cooperate; vendors slow on firmware updates
- AI phone system blocks transfers and misstates store status
- calls disconnect and radio unusable while on phone
Map of ideas
Drawing the map…