SaaS ideas your next customers are already looking for
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Hidden Delivery Order Details
Delivery drivers cannot see item count, weight, size, or drop-off details before accepting orders, leading to surprises and cancellations.
In their words
But until I accepted the order, it just said "50 items" and could have equally been 50 packets of seeds for all I knew.
They seriously think I was going to deliver up to 1,000 lb of concrete slabs?
These retail pickup orders wont even show what the items are smh
It would be nice if you could see HOW many items were in an order before accepting
we don't see the notes until after we accept it
any order like this should be a normal curbside. Where you have the option to see what the items are
I just was thinking why not have Lowe’s shop and deliver rather than us? How can that all fit in my vehicle
I still can't look at the amount the order pays and mileage without it being snatched?
we can't see what the specific items are before accepting the order, they really need to do a better job of notifying people if the order (or any items within it) will be heavy or require a truck/larger vehicle.
You can't see what you're getting until you have already driven there spending time and money.
I get at least a few drivers a day that say they are here for a pick up... they've left the cart because they refused the delivery
Wish they would tell you how big an order is going to be before you accept it.
Gig delivery drivers
Where they talk
- r/Sparkdriver
- r/doordash_drivers
- r/UberEatsDrivers
- r/doordash
- r/DoorDashDrivers
- r/InstacartShoppers
- r/ubereatsaustralia
- r/AmazonFlexDrivers
Tools they use today
- DoorDash
- Spark driver app
- Uber Eats
- Uber
- Instacart
- Roadie
- Amazon Flex app
- Shipt app
Why those fall short
- Order previews hide item size and weight; no vehicle-fit matching.
- no weight limit, no heavy-item filter, no surcharge, no item details upfront
- Sealed bags can't be opened; no item list to check against
- No vehicle-size or weight check before assigning orders
- Orders only show item count, not weight or dimensions
Map of ideas
Drawing the map…