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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Illogical Order Assignment

Delivery platforms assign, stack, and route orders illogically, causing wasted time, lower pay, and poor customer experience.

In their words

I spent $238.58 in tokens last month... Or I could pay Shipium $140k a year

r/supplychain on Reddit

I’m over booked and need to outsource, however I don’t want her going elsewhere as I’m concerned she’ll get scammed

r/AiAutomations on Reddit

with TDS, it's all or nothing; however, many days I have drivers and need to offload excess delivery to Uber / Doordash. I can't do that with Toast Delivery Services.

r/restaurant on Reddit

I'm terrified of breaking something critical, or something going wrong while I'm unavailable

r/ClaudeCode on Reddit

I wince whenever the 0$ tipper gets their order first, meanwhile they were paired with someone who tipped well, who's ice cream is melting because they were last on the route.

r/InstacartShoppers on Reddit

It's so much more time consuming than a front porch or even very small apt complex drop off and kills a driver's hourly rate.

r/UberEatsDrivers on Reddit

10 dashers came in during my shift and cancelled the pick up and walked out.

r/petsmart on Reddit

I can’t get ready for truck or do anything else when my 8 hour shift is nothing but omni.

r/employedbykohls on Reddit

Being sent to pick up orders when a restaurant is closed.

r/doordash on Reddit

One GMD is way too many to be in a delivery order. 10 now??!

r/OGPBackroom on Reddit

all you do is waste your gas chasing hot spots but the app says 1-5 minute wait

r/DoorDashDrivers on Reddit

No one is going to sche them by hand. Bestbuy doesn’t have the manpower to deliver in a “window” for each customer.

r/BestBuyWorkers on Reddit

I need to send the small one to a higher floor first ... sometimes I need to wait for a while and repeat the same process

Hacker News

Gig delivery drivers

Where they talk

  • r/DoorDashDrivers
  • r/Sparkdriver
  • r/doordash_drivers
  • r/UberEatsDrivers
  • r/InstacartShoppers
  • r/doordash
  • r/OGPBackroom
  • r/walmartogp

Tools they use today

  • DoorDash
  • Uber Eats
  • Spark driver app
  • Instacart
  • Grubhub
  • Deliveroo
  • Roadie
  • Shiprocket

Why those fall short

  • No size or weight shown at offer; only pickup, rough dropoff, pay
  • platforms don't account for ticket times or advance orders
  • Route ignores perishables and tipping; removal is cracked down on
  • No way to filter or match orders to vehicle size
  • platforms do not tell drivers the order contents or size