SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Lost Chargeback Disputes
Merchants lose chargeback disputes and waste hours manually gathering scattered evidence, with low win rates against friendly fraud.
In their words
Easy to find and clip video clips by timestamp.
they then will chargeback months worth of payments to us. I’m talking 3k to 6k+ in chargebacks from clients.
between friendly fraud and random customer claims it's becoming a full time job
still losing disputes but better than doing manual
if I still have to copy paste tracking numbers manually it's not automation
Shopify told me there is nothing they can do now that the case is closed.
It results in a negative mark against my payment processing account now.
when we made our own platform, we ensured that dispute resolution things are properly built into it
$90 chargeback after they used 100 photo credits. Evidence ready — money frozen ~45 days.
Guy wants to buy gold with credit card then sell it back to us for cash is this a scam
here’s another chargeback, good luck because we don’t have an appeal process
I submitted what evidence I could, but I’m not naive to the fact that I’ll probably lose.
The whole process is infuriating. Charge backs are a tiny % of transactions, but cause a large amount of distress.
We had many customers that would buy a 1 month sub then chargeback the whole amount after using it heavily
Small ecommerce merchants and SaaS founders
Where they talk
- r/shopify
- r/stripe
- r/SaaS
- r/smallbusiness
- r/PaymentProcessing
- r/payments
- r/dropshipping
- r/ecommerce
Tools they use today
- Stripe
- Shopify
- PayPal
- chargeflow
- chargebacks911
- midigator
- Square
- 3D Secure
Why those fall short
- banks side with customers; disputes lost despite signed policy documentation
- issuers side with customers; evidence of usage is not enough
- no proper payment logs or dispute evidence built in
- Bank still ruled against seller despite tracking, photo and message proof
- disputes are lost even with IP, download and identity evidence
Map of ideas
Drawing the map…