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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Missed Legal Deadlines
Legal professionals struggle to track case deadlines, tasks, and client updates across scattered systems, leading to missed dates and last-minute emergencies.
In their words
todos os dias preciso entrar nos sistemas, consultar determinados processos, verificar se houve movimentação, alimentar uma planilha enorme
constantly communicating to everyone I work with where we're at in the process of each case ... makes me feel very stressed about it all
Eu cadastro meus processos e ele atualiza sozinho todo dia de madrugada.
I'm currently using a competing software, and while it has its flaws, and I'm looking to move elsewhere, one thing it does is the auto updates.
I spent more time figuring out how to make it fit my workflows versus just building on my own
Constantly rescheduling depositions last minute. Loads of no shows for IMEs. Records just straight up not shared
I would say at least 25-40% of emails with questions or follow ups are ignored.
Had a client stop by yesterday, without an appointment, and get upset cause I was there to accept documents from him.
I have 14 felony jury trials set this week, I haven't spoken to any of my witnesses, no one has been properly served with a subpoena
I HAVE REPEATEDLY TOLD HIM ABOUT THIS GAP, and I ask him to give me specific action items, but he just suddenly goes MIA.
I’ll put it into BigHand and then nothing happens for four hours even though it’s due that day
I just feel like I spend about 80% of my day doing paralegal or legal assistant tasks.
Lawyers and paralegals
Where they talk
- r/paralegal
- r/Lawyertalk
- r/LawFirm
- r/Advogados
- r/legaltech
- r/biglaw
- r/IndiaLaw
- r/publicdefenders
Tools they use today
- Excel
- Outlook
- Clio
- Claude
- Copilot
- Word
- Astrea
- Filevine
Why those fall short
- reminders don't force attorney acknowledgment or accountability
- attorneys still miss deadlines and ignore drafts despite calendar entries
- documents and emails not saved; calendar entries lack subjects, cases and courts
- Clients refuse to use technology or explain needs to staff
- no document management system, searching is a huge pain, no templates or procedures
Map of ideas
Drawing the map…