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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Overbooking and Long Waits

Clinics and service businesses struggle with no-shows, overbooking, manual reminders, and rigid schedules that cause long waits and lost revenue.

In their words

patients don't answer phone calls but they respond to texts within minutes

r/FamilyMedicine on Reddit

um dos maiores problemas é o tempo de espera entre o contato do possível paciente e o agendamento

r/empreendedorismo on Reddit

if we reduce no-shows by even 3 or 4 per month and recapture a couple of lapsed patients... the tool pays for itself at almost any price point

r/optometry on Reddit

I use a 30 min buffer after appointments, but that makes it so no one can book at the end of the day

r/MassageTherapists on Reddit

helps medical practices reduce lost revenue from last-minute appointment cancellations

r/micro_saas on Reddit

Our rebooking rate from consults jumped from maybe 20% to around 45% in the first quarter.

r/MedSpa on Reddit

If I show up an hour late for my doctors appointment I get canceled or fined. But it’s ok the doctor show up an hour late

r/AITAH on Reddit

Hospital appointment letter took 11 weeks to arrive. I've missed my appointment now.

r/mildlyinfuriating on Reddit

The general expectation in medicine is that these messages get done “at some point” aka on your own time.

r/FamilyMedicine on Reddit

The letter said 10am and it's 12.30 as I write this... still no clue when he'll get seen.

r/ireland on Reddit

Clients cancel session minutes before session like its the thing to do.

r/therapists on Reddit

Being asked to cancel an hour’s worth of patients per clinic because the Booking Centre are moving their staff in next door and they need the room I’m doing my clinic in from 12-2pm every for their lunch break

r/doctorsUK on Reddit

For our child we had to call around to 4 pediatric practices before we found one open to new patients.

Hacker News

The record at my site is 6 DNAs and no slots missed.

Hacker News

Clinic and service staff

Where they talk

  • r/FamilyMedicine
  • r/Dentistry
  • r/physicaltherapy
  • r/mildlyinfuriating
  • r/therapists
  • r/medicine
  • r/VetTech
  • r/smallbusiness

Tools they use today

  • Epic
  • DearDoc
  • Weave
  • Zocdoc
  • fixyflow.com
  • Google Calendar
  • MyChart
  • Boulevard

Why those fall short

  • EPIC is slow, restarts, and does not fix scheduling or delays
  • shared email inboxes become a mess with delayed or missed responses
  • whiteboards not updated since years ago
  • no online appointment request process exists
  • reminders sent but no enforcement or dismissal workflow