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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Patient Message Overload

Clinicians and staff are overwhelmed by high volumes of non-urgent, misdirected, or duplicate patient messages and calls that require manual triage, delaying care and wasting resources.

In their words

I am equals parts persnickety and want it to be handled by not me.

r/FamilyMedicine on Reddit

We use DearDoc for after-hours call capture and basic patient routing, and it’s made a noticeable difference in making sure we don’t miss inquiries when the office is closed.

r/VoiceAutomationAI on Reddit

MyChart messages and inbasket can make you feel like you're drowning.

r/FamilyMedicine on Reddit

when we get called to trim nails, it’s honestly frustrating and super demoralizing

r/Residency on Reddit

the fact that I can add 10 different specialists into one chat so they can battle it out over a complicated case instead of using me as a messenger is a godsend

r/medicine on Reddit

Maybe the problem is that we designed a healthcare system that requires patients to understand healthcare delivery almost as well as the people working in it.

r/emergencymedicine on Reddit

there’s zero critical thinking or autonomy anymore

r/hospitalist on Reddit

it’s just soul destroying demoralising and a complete waste of time and my resources the admin it will create

r/doctorsUK on Reddit

The worst actors are institutions like retirement homes, child-care facilities, elder-care facilities, schools, camps, where almost anything with any ambiguity is treated by going straight to the emergency room.

r/emergencymedicine on Reddit

The audacity of some ED attendings to call and request an admit... pending CTA chest or brain MRI.

r/hospitalist on Reddit

I didn't need 4 phone calls overnight for an asymptomatic patient with an SBP of 15

r/Residency on Reddit

i was supposed to leave 2 hours ago and you dispatch me to this

r/ems on Reddit

sometimes I wait 6 months to get to see a specialist who seems hell bent on getting through our appt as quickly as possible

Hacker News

Clinicians and support staff

Where they talk

  • r/nursing
  • r/medicine
  • r/hospitalist
  • r/FamilyMedicine
  • r/emergencymedicine
  • r/ausjdocs
  • r/ParamedicsUK
  • r/ems

Tools they use today

  • Epic
  • MyChart
  • eConsult
  • Gemini
  • inbasket
  • smartphrases
  • Total
  • Accurx

Why those fall short

  • no limits, routing or billing for patient messages
  • no free time; distracts from daily patient care; unsafe
  • no inbox triage; messages bypass nursing pool and go straight to physician
  • Epic chat gives patients a direct line to physicians' phones
  • wrong recipients stay listed, alerts wake staff, no routing or triage