SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Shipment Tracking Failures
Sellers and recipients lack reliable, proactive tracking and carrier accountability, causing lost orders, refunds, and support burdens.
In their words
All my attempts to get UPS customer service to find it have failed.
They just make it too hard to get answers or resolutions in my opinion
No proper live tracking like in Europe, where you could see DHL tracking showing the driver's current location, how many stops are left, and estimated time to reach.
I’ve been seeing more damages so now I’m trying to find someone else
A lightweight app that watches the order as they age rather than depending on the "fullfilled" flag.
around 5 out of every 100 shipments end up with missing items, empty boxes, or other serious issues
Been waiting on this freight delivery from Auto Zone for 3 and a half weeks.
Multiple times have I had a delivery that was supposed to have a signature confirmation. Never have I ever had a delivery person wait for a signature.
It’s apparently our fault that we don’t have in-depth tracking capabilities in the retail stores!
they will vacation her account on Aug 1, then close it 30 days later
I got an order from Flipkart on 19th till date nobody has come to pick the parcel
USPS lost 20 of my packages last month and I didn’t find out until my customers started messaging me.
The "Your Orders" page is a stream of items, and that can make it difficult to figure out which items came from where, in case of an issue.
Ecommerce sellers and shippers
Where they talk
- r/USPS
- r/UPS
- r/ecommerce
- r/EtsySellers
- r/logistics
- r/royalmail
- r/shopify
- r/dropshipping
Tools they use today
- USPS
- UPS
- FedEx
- Etsy
- Shopify
- DHL
- eBay
- Delhivery
Why those fall short
- suppliers ship delicate parts in flimsy boxes or unnecessary freight
- Fragile stickers ignored; no notification before leaving package; no secure handling
- Spark shoppers skip items on shelves and cannot be held accountable
- Alerts and sheets exist but pickups still get skipped when routes are split or staff change
- no automatic insurance claims or proactive customer updates
Map of ideas
Drawing the map…