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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Unclear Medical Orders
Clinicians and lab staff struggle with unclear, incomplete, or poorly prioritized medical orders, causing delays, errors, and rework.
In their words
I feel like I am always fighting to get my clients the bloodwork I want.
Radiology did not get the stat CT head done for 30 minutes because ER apparently stats all imaging orders, so ours did not get priority.
I have no idea they've now seen the patient or have recs, so the patient doesn't have the order go in in a timely manner.
why do providers and especially mid levels order CT when all the literature states it is not the correct exam
put in notes after hours and lo and behold the whole management plan is different and if you dont login after hours, you won't know till the morning
I didn't check for the order in the chart. I trust this provider to put in the orders.
I love the fake MTPs because they want one unit fast, but it ends up taking us more time to prepare everything then it would have taken to just emergency release one unit
The time it takes for me to page the doctor, wait for them to actually reply and then wait for the pharmacy to verify, routinely takes 15+ minutes.
Consistently ordering stains we do not have, even though they have a list.
That’s a LOT of extra steps to them having bloods in hospital.
The order directory is a mess and Drs call the lab mad because they ordered the wrong due to nothing else being available.
We don't do CT walkins so the patient will have to wait until YOU order it correctly.
Nurses, doctors, lab staff
Where they talk
- r/nursing
- r/medlabprofessionals
- r/hospitalist
- r/Residency
- r/Radiology
- r/phlebotomy
- r/medicine
- r/GPUK
Tools they use today
- Epic
- Cerner
- MAR
- Beaker
- EMIS
- SystemOne
- eClinicalWorks
- LIS
Why those fall short
- order sets often unlocked, wimpy, or not used; hand-typed orders lack clarity
- no way to report receipt of samples with no orders or uncollected orders
- No notification when consultant notes or recs are signed; recs too vague to act on
- verification time not tracked; STAT term abused by nurses and providers
- No automatic add-on notification; LIS allows orders past specimen stability
Map of ideas
Drawing the map…