SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Undocumented Work Processes
Teams lack current, owned process documentation, so knowledge stays in people's heads, work can't be handed off, and everyone repeats the same questions.
In their words
We have a PBS in place and I pay our team 15 mins extra and half the time they still don't do it.
half their processes live in one person's head, the rest in Word docs with screenshots that go stale the second someone moves a button
the biggest struggle is they don't even know how their business works
At what point do you try to turn that knowledge into a repeatable process instead of relying on the person who knows it?
We use Motivity for data collection, and when you are collecting data for a specific client, there is a section for each goal where we paste the implementation and data collection procedures
this tool exists in a Google Doc that requires me to directly work with users to navigate a form which requires a lot of copypasta, which I then have to organize into something more legible
It is a whole ecosystem of manual processes, legacy files, system extracts, reconciliations, workarounds, approvals, dependencies, and judgment calls that live across people's heads and old spreadsheets.
Them tagging me in the document telling me to delate a word when they were already in the document looking at that exact word surely took three times the effort for the exact same outcome as them just deleting it?
the job is figuring out what's actually happening before you touch a single tool
we lose even more time answering the same questions over and over
updating the process is actually easy but no one bothers to even try as it's not their job or it's always been this way
I don't always know what I don't know and hence can't ask about them to avoid making mistakes.
That company doing the improvement project will have next to no documentation from the previous engineering effort.
There is so much domain expertise that exists in production that is not documented, because who has time for writing documentation when your floor is on fire.
Managers, team leads, small business owners
Where they talk
- r/Accounting
- r/MechanicalEngineering
- r/smallbusiness
- r/managers
- r/Entrepreneurs
- r/LeanManufacturing
- r/manufacturing
- r/sysadmin
Tools they use today
- Word
- Excel
- Power Automate
- Claude
- Confluence
- Copilot
- Notion
- SharePoint
Why those fall short
- processes live in people's heads and old spreadsheets
- no one reads manuals; templates hard to find; no enforcement
- SOPs only cover the basic path, not exceptions or changed processes
- no way to apply trivial edits without full round-trip
- processes documented so only one person can do them
Map of ideas
Drawing the map…