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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

WhatsApp Business API Pain

Businesses struggle with unreliable, costly, and ban-prone WhatsApp API infrastructure for scaling customer messaging.

In their words

Con el volumen de pacientes que tiene la clínica, estamos hablando de $600 y pico de dólares por mes solo en mensajes.

r/devsarg on Reddit

I have clients in Brazil, China and the US and currently have demand for 40M+ messages/month

r/WhatsappBusinessAPI on Reddit

messages are being delivered to clients, but we can’t see when they reply. We’re essentially burning through our ad budget

r/WhatsappBusinessAPI on Reddit

I need to set up a reliable, self-serve WhatsApp API solution to broadcast emergency operational alerts to roughly 5,000 retail partners.

r/SaaS on Reddit

how do you currently handle customer messages (WhatsApp, IG, etc.) when things get busy? Do you find it overwhelming to keep up, especially outside business hours?

r/smallbusiness on Reddit

I initially tried setting this up directly through Meta's WhatsApp Cloud API, but the developer experience has been extremely frustrating. I've been stuck on the test-number setup for almost a week

r/developers on Reddit

im legit spending 3+ hours a day on it. same questions over and over

r/smallbusiness on Reddit

We use Gallabox for our daily customer service, and now we are going to be billed for every single automated bot reply and basic text our staff sends.

r/SmallBusinessUAE on Reddit

Should I be looking at the official WhatsApp Cloud API, or something like Twilio or Gupshup, or one of those unofficial libraries

r/n8n on Reddit

Recently, the account got flagged after we created a small 5-member WhatsApp group... No broadcasts or bulk messages had been sent.

r/IndiaBusiness on Reddit

la mayoría sigue mandando WhatsApp, casi siempre por información básica que ya está en la web app

r/NegociosArgentina on Reddit

Existe alguma forma mais simples de fazer o onboarding pela API Oficial que eu esteja desconhecendo?

r/brdev on Reddit

I’m building a WhatsApp-based taxi dispatch system (no mobile app for customers)

Make community

I used Baileys once in an MVP with only 7 users, and my agent got blocked really quickly after just a few days of using it.

Hacker News

SMBs and agencies

Where they talk

  • r/WhatsappBusinessAPI
  • r/n8n
  • r/AI_Agents
  • r/Entrepreneurs
  • r/smallbusiness
  • r/SaaS
  • r/GrowthHacking
  • r/indianstartups

Tools they use today

  • WhatsApp
  • n8n
  • Twilio
  • Evolution API
  • Meta Cloud API
  • Baileys
  • Meta Business Manager
  • Gupshup

Why those fall short

  • Meta now charges per message even for patient-initiated conversations
  • per-message fees make API support costlier than hiring human agents
  • n8n shows execution as successful; Meta rejects silently
  • Meta reprices unilaterally; no plan B exists in Latam
  • confusing and incomplete docs, no Meta support, horrible Business Manager UX