SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Unstructured Request Intake
Internal work requests arrive through scattered channels with no triage, ownership, or prioritization, causing lost tasks, interruptions, and stalled strategic work.
In their words
why does everything become an emergency the moment someone else needs it done?
whenever I see "quick question," I assume I am about to lose the next half hour
I cannot really handle being interrupted every few minutes by something that could have been one normal request instead of five separate pings.
My business refuses to prioritize their own tickets and just throws them at me with timeline demands.
I then end up having to go around them, maybe someone on a sister team, make enough noise, to then finally circle back to them once way too many people are involved, just to get an answer.
We have no visibility on anything accounting related, so we depend on them to respond to these emails.
We have no formal process for requesting features with our product team.
i'm drowning in ad hoc requests—from constant questions about why dashboard numbers change day to day to one-off analysis requests—and can't make meaningful progress on our data product roadmap
That's usually where the annoyance ends up. "Can't they ship it??"
None of these leadership guys submit a ticket when they can just text the IT guy, and I don't like it one bit
I'm stuck maintaining someone else's half-baked workflow forever while actual infrastructure rots.
I am the contact person for admin UI's for payment processors, shipping providers, marketing and engagement tools, customer service support tools (like Zendesk), analytics, push notifications, headless and headed CMS's.
A lack of planning on someone’s part is not automatically an emergency on my part.
Cross-functional internal teams
Where they talk
- r/sysadmin
- r/projectmanagement
- r/servicenow
- r/corporate
- r/managers
- r/ProductManagement
- r/helpdesk
- r/smallbusiness
Tools they use today
- Slack
- Microsoft Teams
- ServiceNow
- Jira
- Excel
- helpdesk
- monday.com
- Outlook
Why those fall short
- no way to force requesters to supply required info before work starts
- requested items are unavailable for ILL or held by one distant library
- tickets get assigned to one person and ignored; no intake triage
- management and Sedgwick each say the other never received anything
- requests bypass the proper process; tools don't stop the volume
Map of ideas
Drawing the map…





