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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Unstructured Request Intake

Internal work requests arrive through scattered channels with no triage, ownership, or prioritization, causing lost tasks, interruptions, and stalled strategic work.

In their words

why does everything become an emergency the moment someone else needs it done?

r/corporate on Reddit

whenever I see "quick question," I assume I am about to lose the next half hour

r/sysadmin on Reddit

I cannot really handle being interrupted every few minutes by something that could have been one normal request instead of five separate pings.

r/managers on Reddit

My business refuses to prioritize their own tickets and just throws them at me with timeline demands.

r/dataengineering on Reddit

I then end up having to go around them, maybe someone on a sister team, make enough noise, to then finally circle back to them once way too many people are involved, just to get an answer.

r/careeradvice on Reddit

We have no visibility on anything accounting related, so we depend on them to respond to these emails.

r/askmanagers on Reddit

We have no formal process for requesting features with our product team.

r/projectmanagement on Reddit

i'm drowning in ad hoc requests—from constant questions about why dashboard numbers change day to day to one-off analysis requests—and can't make meaningful progress on our data product roadmap

r/analytics on Reddit

That's usually where the annoyance ends up. "Can't they ship it??"

r/Libraries on Reddit

None of these leadership guys submit a ticket when they can just text the IT guy, and I don't like it one bit

r/it on Reddit

I'm stuck maintaining someone else's half-baked workflow forever while actual infrastructure rots.

r/sysadmin on Reddit

I am the contact person for admin UI's for payment processors, shipping providers, marketing and engagement tools, customer service support tools (like Zendesk), analytics, push notifications, headless and headed CMS's.

r/cscareerquestions on Reddit

A lack of planning on someone’s part is not automatically an emergency on my part.

Hacker News

Cross-functional internal teams

Where they talk

  • r/sysadmin
  • r/projectmanagement
  • r/servicenow
  • r/corporate
  • r/managers
  • r/ProductManagement
  • r/helpdesk
  • r/smallbusiness

Tools they use today

  • Slack
  • Microsoft Teams
  • ServiceNow
  • Jira
  • Excel
  • helpdesk
  • monday.com
  • Outlook

Why those fall short

  • no way to force requesters to supply required info before work starts
  • requested items are unavailable for ILL or held by one distant library
  • tickets get assigned to one person and ignored; no intake triage
  • management and Sedgwick each say the other never received anything
  • requests bypass the proper process; tools don't stop the volume