SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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WhatsApp Lead Follow-up Chaos
Small businesses lose sales because WhatsApp conversations are scattered, untracked, and follow-ups are missed.
In their words
Many clients are slipping through, follow-ups are getting missed, and I found out last week a client had been waiting for 2 days for a callback because nobody "owned" the lead
we are looking for agency who can build a automation for whatsapp so we never lose lead through slow replies
we are looking for agency who can build a automation for whatsapp so we never lose lead through slow replies
I used to just rely on scrolling back through chats to find who I'd already replied to. That worked until it didn't and I lost a couple of leads.
Our biggest challenges are managing WhatsApp inquiries, reducing appointment no-shows, and following up with customers after their visit.
I was losing track of client inquiries just because I was too busy doing the actual work.
zaps break randomly, contact matching is inconsistent, and my reps have to constantly cross reference two tools
Chats were getting missed, there was no way to see who on the team was handling what, and conversation history was a mess
before, i'd open whatsapp and just scroll around trying to remember who needed what
Everyday our techs send about 30 photos of the job they worked on for the day. I use WhatsApp desktop and have to manually save each one into a folder then upload that into our crm.
Each salesperson gets around 300 leads/day and converts around 2–3 units/day, so roughly 1% conversion.
he needs his existing chaos organised. response time fixed. inventory searchable. follow ups that actually happen.
Small business owners
Where they talk
- r/whatsappparaequipos
- r/CRM
- r/WhatsappBusinessAPI
- r/EntrepreneurRideAlong
- r/CRMSoftware
- r/SmallBusinessUAE
- r/smallbusiness
- r/FacebookAds
Tools they use today
- Whacka
- Meta Ads
- HubSpot
- Excel
- n8n
Why those fall short
- Zaps break randomly, contact matching inconsistent, reps cross-reference two tools
- No lead ownership, missed follow-ups, clients waiting days
- no instant reply or automatic follow-up for unfinished bookings
- still not perfect, intake and follow-up manual
- solutions are incredibly tedious to set up, often requiring the team to do setup
Map of ideas
Drawing the map…