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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Growing IT Workloads

Small or solo IT teams are overwhelmed by growing workloads, manual processes, and inadequate tools, leading to poor support and operational chaos.

In their words

I don't have the networking expertise, or frankly the time, to confidently handle the ongoing maintenance of this infrastructure

r/sysadmin on Reddit

I really miss the backstage ability to poke around and look at the registry or run powershell commands

r/sysadmin on Reddit

O cliente não estaria comprando "AWS", mas sim tranquilidade.

r/MicroSaaSBR on Reddit

they want to replace current manual method of receiving requests, assigning delivery resource, executing, tracking, monitoring, handover & closing actions / projects

r/projectmanagement on Reddit

50% of my day is spent waking people through who to preform basic tasks on their computer/phone

r/ollama on Reddit

looking for recommendations for an IT company that you're all using (or are you doing it in-house?)

r/Warehousing on Reddit

I said I cannot do my work because my laptop is literally not functioning.

r/advertising on Reddit

I have to walk through the exact same things with them weekly.

r/it on Reddit

is there a set up where MSPs work with internal ITs and/or can help with one off projects?

r/msp on Reddit

It takes days sometimes to have It reach out on the issue, and sometimes they don’t even resolve the problem

r/civilengineering on Reddit

every time we want to change something it turns into another project and half the team is afraid to touch the workflows

r/servicenow on Reddit

Nobody to call for help.

r/smallbusiness on Reddit

Small IT teams

Where they talk

  • r/sysadmin
  • r/ITManagers
  • r/it
  • r/ITCareerQuestions
  • r/advertising
  • r/Warehousing
  • r/jira
  • r/helpdesk

Tools they use today

  • ServiceNow
  • Jira
  • Azure
  • Freshservice
  • Google Workspace
  • Microsoft 365
  • Microsoft Intune
  • SharePoint

Why those fall short

  • assessments are one-off; no ongoing tracking or cost forecasting
  • no documentation from predecessors, budget basically nothing, cloud/paid services a hard sell
  • no mentor or second pair of hands; no guidance on what is useful
  • users skip the guide and ticketing platform, call IT directly
  • no documentation, no policies, single point of failure in owner's head