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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Online Order Overload

Store staff cannot keep up with online pickup and delivery order volume because of chronic understaffing and no order caps or scheduling controls.

In their words

Still have 10 cages of delivery from saturday with more delivery tomorrow.

r/tesco on Reddit

Longest wait times are over 2 hours or they never even get their order at all, it gets lost in all the chaos.

r/OGPBackroom on Reddit

Keeps giving me a bunch of "5" "17" "11" picks like bro GIMME 100 PICKS RN

r/walmartogp on Reddit

They call to check in early before their order is even picked and they ask if they can just grab the items inside the store

r/OGPBackroom on Reddit

We’re down 43 staff & market refuses to limit our orders.

r/walmartogp on Reddit

7 whoosh orders now queued back to back... have drivers coming in for orders I haven’t even started yet

r/tesco on Reddit

We currently have about 150 prescriptions ahead of you. We’ll get yours ready as soon as we can, and you’ll receive a text when it’s ready for pickup.

r/WalgreensRx on Reddit

we have a zebra honking 1000x while helping customers which just enrages you

r/petsmart on Reddit

Being able to order something for assembly and delivery next day is another glorious issue I keep having to deal with

r/Lowes on Reddit

I'm constantly working omni everyday that im not scheduled unload for truck

r/employedbykohls on Reddit

I put re-shelved 5 orders I shopped yesterday because the customers didn't pick them up.

r/Aldi_employees on Reddit

Members should not be able to check-in while we're still staging and organizing orders.

r/samsclub on Reddit

Retail store staff

Where they talk

  • r/OGPBackroom
  • r/Target
  • r/kroger
  • r/walmartogp
  • r/Lowes
  • r/HomeDepot
  • r/WalgreensStores
  • r/tesco

Tools they use today

  • Deliveroo
  • Whoosh
  • BOPIS
  • Just Eat
  • Uber Eats
  • PDA
  • DoorDash
  • Spark driver app

Why those fall short

  • no order caps or picking prioritisation, stock not synced with shelf reality
  • orders drop immediately, no item cap, no cutoff, random pick routes
  • no coordination of simultaneous orders, no staffing or capacity limits
  • no way to enforce order limits or special-handling rules
  • no staffing change; timer gives no grace period; multiple guests at once