SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Self-Checkout Understaffing
Retail staff are overwhelmed by unreliable self-checkout machines and too few workers to monitor and fix them, causing queues, errors, and walkouts.
In their words
I simply cannot have 3-4 ppl at the door manually entering credit card information that take 3-5 minutes each.
We have a very busy retail store and we absolutely hate typing in customers info or asking them to respell their name or email.
Printing printing printing printing printing.
She will just simply say, "I don't know how," and wants one of the employees to stop and do the entire work FOR her
We seem to be getting more complex tech help questions and the number of people who can't access their accounts because they don't know passwords is on the rise.
I NEED TO CHECK YOUR ITEMS
i literally have to explain every day that just because it beeped doesn't mean it actually scanned it
It's not always possible to watch the screen when you're trying to unload the rest of the cart, make sure the bulk items on the bottom for scanned, and bagging.
I have been written up twice for failing bag checks.
Outdated technology overall. Very frustrating and needs an overhaul badly.
Having to explain that stupid “check out as guest” “button” all day adds to my overall burnout up there.
What starts out as extra customer service eventually gets the store the reputation of a free walk-in help desk
Retail checkout staff
Where they talk
- r/retailhell
- r/MichaelsEmployees
- r/HomeDepot
- r/CVS
- r/CostcoEmployee
- r/WalmartEmployees
- r/WalgreensStores
- r/employedbykohls
Tools they use today
- SCO
- curbside
- Square
- UPS
- AHEAD
- AirPrint
- BOPIS
- Connexus
Why those fall short
- patrons don't know email passwords or apps; workflows are confusing
- Instructions are not intuitive; web print ID is unclear and steps differ per method.
- register stops recording scans after alert, no lockout, no clear signal
- self-checkout and order systems still need constant staff intervention
- alerts only catch some errors, not all mis-scans
Map of ideas
Drawing the map…