SaaS ideas your next customers are already looking for
100 SaaS startup ideas for the people who said they'd pay, from agency owners to dentists. Micro SaaS ideas, AI SaaS ideas and B2B SaaS ideas: find yours, build it, sign them up.
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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Stale and Ignored SOPs
Businesses struggle with SOPs that go stale, are ignored, or live only in the owner's head, causing inconsistent work and repeated questions.
In their words
They do not have companycom email addresses. they do not sit at a desk
Keeping it accurate when workflows shift every few weeks is the real fight.
Critical knowledge lives almost entirely in their head.
we hadn't really built repeatable processes at the first location. We had built a collection of memories
I try to send emails as much as possible with instructions but it’s so much easier to just tell her.
a process isn't really a process if it only exists in conversations
every time there needs to be something written down or documented it turns in to a 12+ page epic SOP that gets so high level it doesn’t actually tell you what to do anymore.
it feels like half my job is updating SOPs instead of doing the work itself
Instead of relying on training, critical thinking, experience, and situational awareness, some people seem afraid to act unless there's a policy that specifically addresses the exact scenario in front of them.
We have no current/updated SOPs... some haven't been updated since 1999, some from 2003, and others 2015.
There are so many nuances that make building an SOP challenging.
companies are sitting on messy SOPs and outdated docs nobody wants to fix
Small business owners and teams
Where they talk
- r/smallbusiness
- r/Notion
- r/technicalwriting
- r/Entrepreneurs
- r/askmanagers
- r/managers
- r/manufacturing
- r/sysadmin
Tools they use today
- Notion
- Confluence
- Loom
- SharePoint
- Word
- Google Docs
- Scribe
- Claude
Why those fall short
- no structure, hard to find where docs belong, writing SOPs is a huge time sink
- email requires a desk; paper SOPs get ignored
- paper SOPs are ignored by floor staff
- verbal instructions are not retained; emails are cumbersome to send
- no setup sheets, no travellers, no written procedures
Map of ideas
Drawing the map…