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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Retail Shoplifting and Theft
Retail staff struggle to monitor, deter, document, and coordinate responses to rampant shoplifting and organized theft with insufficient loss prevention resources.
In their words
Recently caught a guard stealing $1800 front customer walks in and about $450 from the valet a night.
Genuine question, are there any systems to prevent theft? I make clothing and have a changing room and have been searching for systems all day.
We’ve called the police on him 3 times since I’ve been there. Now the store manager just says to leave him alone because the police don’t do anything besides take a report.
Everyday I have fights in the entrance. Everyday I have people loitering. Everyday people yelling at other scalpers.
We can’t do anything to stop it just stand like garden gnomes!
we lose about 200 carts a month. It’s ridiculous, constantly re-ordering.
she almost always has the combos to the Milwaukee cages and has stolen tens of thousands of dollars of equipment
Employee takes the $1300 from that day and previous day and goes to buy gift cards and the scammers liquidate the gift cards.
they're ripping everything open and destroying soo much inventory, I've never had it this bad
The two hours before closing we get the absolute most sketchy people and the most thieves.
Thieves run rampant in my area and take whatever they want whenever they want as many times as they want.
I put cases together that are worth tens of thousands based on hits from several locations. My biggest case is right around $300,000.
at the present rate they are loosing something like £1500 a week
Retail store staff
Where they talk
- r/lossprevention
- r/Target
- r/HomeDepot
- r/CVS
- r/MichaelsEmployees
- r/retailhell
- r/Lowes
- r/petco
Tools they use today
- Auror
- CCTV
- Flock
- AirTag
- checklists
- Clover
- EAS
- Homebase
Why those fall short
- police take hours; policies forbid intervention; evidence rules too strict
- customers tilt carts to defeat locks; baskets vanish within a week
- no loss prevention, cameras or security tags; self-checkout monitoring impossible
- AirTags used by scalpers to track vendors; no detection or enforcement tool
- UniFi mainly does person detection, not reliable in/out counting or reporting
Map of ideas
Drawing the map…