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SaaS ideas, mined from what people actually complain about.

Every idea comes from real Reddit posts, was researched against today's competitors, and survived an independent skeptic before it made the list.

Scattered Client Communication

Client communication, files, approvals, and project status are scattered across many tools, causing lost information and manual chasing.

In their words

all of our PITA clients call or text him at ANYTIME during the day or night on his personal phone

r/taxpros on Reddit

MyCase has been fine but there are some pain points, particularly on the client side interface, that just isn't really all that featured filled.

r/Lawyertalk on Reddit

A centralized, self-service library where clients manage approved logos, images, websites, and branding assets and we on the marketing team can go into their profile and download what we need.

r/software on Reddit

clients from different companies shouldn't see each other's docs, and there's no way for them to comment on a page without a GitHub account

r/technicalwriting on Reddit

Main gap for us with MkDocs is no permission separation or commenting though.

r/devops on Reddit

I've lost at least 2 or 3 clients over the past year because of this friction.

r/SignQuick on Reddit

Client asking for an update every 5 minutes

r/appraisal on Reddit

Call every 2 days to ask the status of something, even though I told them there is no update

r/paralegal on Reddit

Same client, every 3 hours for 3 weeks: "how come, why did you, not fair, but you don't understand..."

r/paralegal on Reddit

When a client wants a status update, someone on my team exports their rows into a PDF and emails it.

r/nocode on Reddit

Ideally they would have a case management system that allowed a client to login and upload as well as seeing what is going on.

r/msp on Reddit

Need something where clients can see their tasks without me having to walk them through a 10-step onboarding process

r/webdesign on Reddit

the inability to just simply share and collaborate with clients is the one thing that makes the whole product unusable for us.

Coda community

every time I share client files through google drive the link looks like garbage and has zero brand presence.

Product Hunt

Agencies and freelancers

Where they talk

  • r/webdesign
  • r/smallbusiness
  • r/SocialMediaManagers
  • r/DigitalMarketing
  • r/nocode
  • r/agencynewbies
  • r/mondaydotcom
  • r/localseo

Tools they use today

  • Google Drive
  • Notion
  • Google Docs
  • monday.com
  • Slack
  • Dropbox
  • GitHub
  • Google Forms

Why those fall short

  • whois fails behind Cloudflare; no central record of ownership or access
  • Clients still slow to send; nothing works if they lack content or time
  • clients resist virtual/paperless; older clients slow to adopt
  • Drake portal is not client-friendly; no shared inbox or document storage
  • clients unfamiliar with tools; files scattered across email threads