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SaaS ideas, mined from what people actually complain about.

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Broken Patient Referrals

Referrals between clinicians are incomplete, misrouted, or rejected, forcing staff to chase information and delaying patient care.

In their words

when one organic referral channel clearly beats your paid efforts, how do you pour fuel on that instead of spreading yourself thin?

r/AskMarketing on Reddit

If I had known I would be arguing with mid-level consultants about garbage recs

r/hospitalist on Reddit

it’s not uncommon to have 20 scans to report in 5 hours and it’s just not possible for me to report at that pace in a safe manner

r/doctorsUK on Reddit

The first response to his call to ivory tower neuro reg was a snide "referrals from medical students? How interesting"

r/ausjdocs on Reddit

A mountain of clinic letters sitting untyped, GPs not receiving updates, and patients on DMARDs and biologics left following outdated management plans

r/doctorsUK on Reddit

Our practice covers a large Tri state catchment area and currently has about 2000 unscheduled referrals and a 3-6 month wait.

r/medicine on Reddit

The issue was the scheduler didn't respect my 1 week follow up order and scheduled the patient at 3-4 weeks, so I was the one reported for a patient safety event.

r/emergencymedicine on Reddit

I should be able to type “Refer Renal” in the notes and the system should be able to do everything for me at this point…

r/GPUK on Reddit

if we can’t get it with an ultrasound how in the absolute f@&$ is the outpatient unit supposed to run her

r/nursing on Reddit

physicians will often set the patient up with false expectations saying things like "the social worker will get you set up with housing."

r/socialwork on Reddit

Getting orders dictating specific treatments that are often bunk from other medical providers

r/physicaltherapy on Reddit

it gets referred back to the GP for them to refer you to the other specialist. This add extra delays and pressure on primary care.

r/nhs on Reddit

Clinicians and referral staff

Where they talk

  • r/doctorsUK
  • r/ausjdocs
  • r/medicine
  • r/GPUK
  • r/emergencymedicine
  • r/therapists
  • r/nursing
  • r/socialwork

Tools they use today

  • Epic
  • Accurx
  • Notion
  • Apple Search Ads
  • BetterHelp
  • Cerner
  • efax
  • emails

Why those fall short

  • referrers order tests without knowing why, no context given
  • AI notes are reams of low-quality text with no synthesis
  • calls hit switchboard, reports go nowhere, not to treating physician
  • referrals scheduled without review; records and imaging missing; no communication
  • Referrals lack detail and don't follow agreed pathways