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Pain points in business: what people struggle with
Search the problems to solve, as people described them on Reddit and other platforms, in their own words.
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Retail Labor Shortage
Retail and grocery teams are chronically understaffed because labor hours and scheduling tools fail to match rising order volume, leaving staff unable to complete fulfillment work on time.
In their words
the completely unrealistic stocking times are killing the shift
Chipotle doesn’t allocate any extra labor to these BOGOs, but expect you to prep and serve an extra $3-4k worth of food.
we are each doing the job of 3 people, having to put up with customers abuse who are frustrated with waiting times and lack of checkouts open
My team leads lack a understanding of planning and mapping out the day
3.4k truck can not be done in 1.5 hours. 3.4k 6 people.
we're being run like a skeleton crew in the bakery
they keep upping our order limit and we are getting massacred
the receiving app says we should finish around 8:30am. We stop at 4:30 for cleanup
we routinely run a 4–5 person Peak, don’t hit the 45-second goal
Keep getting more shipments while not having enough people to finish stocking the previous
We have 9 trucks this week and all work centers were backing up OPU and SFS for all of the back to school batches.
We've been running extremely lean for two years now and 30 to 40 9.5s have been filed weekly.
Retail and grocery staff
Where they talk
- r/Target
- r/OGPBackroom
- r/kroger
- r/walmart
- r/Lowes
- r/WalmartEmployees
- r/starbucks
- r/walmartogp
Tools they use today
- Sidekick
- 7shifts
- Claude
- DRT
- ELMS
- Excel
- HotSchedules
- Instacart
Why those fall short
- times ignore truck timing, product type, aisle familiarity; unrealistic vs real conditions
- blanket hours purge ignores very different store workloads; heat map doesn't explain it
- No extra labor allocated; POS BOGO button lost after system reset
- tool's hours don't match reality; managers override with impossible targets
- tracking times does not fix understaffing or unrealistic targets
Map of ideas
Drawing the map…